“I really appreciate the extra mile you guys are going to make sure your customers are satisfied. I have a degree in business and I've studied all that stuff about how companies are doing their best to keep their customer satisfied through marketing and incentives, but I can't think of another company (in any field) that makes me as satisfied as you guys do. I'm sure there are some places that sell materials here in Japan, but even with extra cost of shipping and customs fee, I prefer to buy from LMI, because I can trust LMI's service and quality of materials. No marketing and incentives can match the solid good service and I'm a very happy LMI customer.”

- I.T. Japan.

Wood is the heart of a guitar,
the source of its sound and beauty.
And as you will see as you get to know LMI,
wood is also the heart of our company.


Over many years LMI has developed the resources and knowledge that enable us to locate woods, prepare them, and provide them to luthiers. Fully 60% of our warehouse space is dedicated to wood storage and handling. Our selection is the largest available anywhere for the custom guitar builder, and the success of our company rides on the quality of the dozens of species of tonewood and hardwood we offer.

We apply equally high standards to the other materials and tools we supply. We expect our offerings to complement the talent and effort you put into each of your instruments.


Although the vast majority of LMI's business is retail supply of guitar woods, materials and tools, we also promote the sale of custom built guitars through our sponsorship of and the Healdsburg Guitar Festival. There are few master luthiers or people who support themselves building guitars in the world, and though they are a very small part of our retail sales, they are a large part of our inspiration and they generously provide assistance when we are choosing materials and developing products. If you know someone interested in purchasing a custom instrument, is available 24/7, and the Healdsburg Guitar Festival will be returning in the summer of 2016.


As you might guess, we are confident in our products. If we send you any item that does not meet your standards for quality, please feel free to return it—for exchange, credit, or refund. We only ask that you speak to a salesperson, that the product be unaltered and unworked, and returned within 2 weeks of receiving it. This policy does not apply to items from our service department because these items have been altered. For details please click here.

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Tips du Jour
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