“I really appreciate the extra mile you guys are going to make sure your customers are satisfied. I have a degree in business and I've studied all that stuff about how companies are doing their best to keep their customer satisfied through marketing and incentives, but I can't think of another company (in any field) that makes me as satisfied as you guys do. I'm sure there are some places that sell materials here in Japan, but even with extra cost of shipping and customs fee, I prefer to buy from LMI, because I can trust LMI's service and quality of materials. No marketing and incentives can match the solid good service and I'm a very happy LMI customer.”
Alaskan Yellow Cedar, called Canadian Cypress by some, belongs to a genus so closely related to the true Cypresses that it was once classified with them by botanists. It is one of the most stable of woods in terms of dimensional change due to moisture content change and so is more immune to cracking than any of the other soundboard woods (with the exception being Port Orford Cedar - another Cypress-like tonewood). Tonally, the wood is especially well suited for flatpicking steel string guitars when a strong tone with a bright attack is desired (its specific gravity is close to Sitka and Adirondack Spruces). Some classical and flamenco guitar builders report that it imbues the instrument with a chimey, clear, articulate tone with great sustain.