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Testimonials

“Great service! 
I have been impressed with the quality of the items I've received (especially the fretboards). You've been very helpful with some unusual builds (the suggestion to order a bass fretboard slotted from both ends for two short-scale necks was brilliant). I was very surprised at how quickly I received an order of custom-length truss rods. You have a very happy customer."

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Creating an International Kit


Various shipping restrictions prevent us from shipping certain items out of the United States. There are hazardous materials (Hazmat) restrictions and export restrictions. If any item in the kit is restricted from shipping, the entire kit is restricted from shipping.

It is easy to substitute a different item for the restricted item. On the web page where you may choose to modify your kit, in the desciption of the restricted items there will be a USonly23, NoInt, or OldHazmatLogo70. To make the kit acceptable for international shipping, choose a different item from the choices that appear on the page.

Here are some common problems:

  • Ivoroid is commonly used for binding, but though it appears to be a solid plastic, it is highly flammable celluloid and cannot be shipped outside the 48 contiguous states. We suggest using a product made of another non-restricted plastic. These bindings appear in the plastic bindings and purflings section. You may also choose a wood binding, though these need to be bent to shape. You can do it yourself, or add a bend binding service to your kit.

  • There are many woods that are restricted from shipping because they are listed on the CITES appendices. You must choose a wood that does not have a  USonly23 symbol adjacent to it in order for the kit to be exportable. Good substitutes for Spanish Cedar or Honduran Mahogany are Sapele and Khaya (African Mahogany) if they're available.